2021-03-16 · Upon close, Bold360 will join the Genesys Digital and AI business unit led by Barry O'Sullivan, Genesys executive vice president and general manager.The acquisition is expected to build on the company's momentum in the market, with record-setting cloud growth and more than 800 new customers on Genesys Cloud™ and Genesys Engage Multicloud™ in fiscal year 2021.

19 Mar 2021 Genesys To Acquire Bold360 – Heating Up The Battle For Digital Channel Dominance Few corporations ship nice service due to the disjointed,

The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service (SM) vision. SAN FRANCISCO, March 16, 2021 /PRNewswire/ -- Genesys ®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered by Craig Kennedy On Tuesday March 16th Genesys, a leader in intelligent contact center (ICC), announced its intent to acquire Bold360, a leading player in the rapidly growing conversational AI market, from LogMeIn for an undisclosed sum. This blog reviews the deal and the rationale behind it. The Growth of Digital Labor Means More Virtual Agents Genesys®, a global leader in cloud customer experience and contact centre solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service (SM) vision. Genesys has announced its intent to acquire Bold360, a leader in AI powered digital customer engagement.

Genesys has announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service vision. Bold360 is known for its leading digital capabilities, including. Bold360 is a live chat engagement and AI tool currently owned by SaaS company LogMeIn.

von Genesys, All the latest martech, customer tech and adtech news from Optimizely, Zendesk, Adobe, Bold360, Acquia, Adform, Genesy, M-Files, AnyVision and Meltwater. 2021年3月18日 LogMeIn社から提案されているBold360の買収は、GenesysのExperience as a Service（SM）ビジョンを推進するものです。世界の大手企業が 19 Mar 2021 Genesys To Acquire Bold360 – Heating Up The Battle For Digital Channel Dominance Few corporations ship nice service due to the disjointed, 18 Mar 2021 Genesys recently announced its intent to acquire the Bold360 digital engagement suite from LogMeIn, to become part of the recently formed Bold360 by @LogMeIn delivers groundbreaking intelligence with being part of the LogMeIn family, today we're announcing Bold360's acquisition by Genesys. 2021年3月22日 Bold360先进的数字化功能将对Genesys的人工智能和数据平台以及合作伙伴生态系统形成有效的补充，有助于企业跨所有部门和渠道交付无缝衔接 Few companies deliver great service because of the disjointed, and overly-costly tech ecosystem.

Genesys®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service(SM) vision.

Genesys®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital

Genesys Announces Intent to Acquire Bold360 from LogMeIn. 16 maart 2021 Bold360 zal naar verwachting dienen als een strategische toevoeging aan Genesys', reageert Ken Archer SVP Worldwide Channels Genesys. ' 14 Apr 2021 See what employees say it's like to work at Genesys. Salaries, reviews, and Genesys Announces Intent to Acquire Bold360 from LogMeIn. Bold360 von LogMeIn ist die innovative KI-gestützte Engagement-Plattform, die Dafür setzt infinit.cx auf führende Softwarelösungen u. a. von Genesys, All the latest martech, customer tech and adtech news from Optimizely, Zendesk, Adobe, Bold360, Acquia, Adform, Genesy, M-Files, AnyVision and Meltwater.

Experience as a Service makes it possible for companies to listen, understand and predict customer behaviour before they act to deliver more effective and empathetic customer experiences. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators Not sure if Bold360, or Genesys Cloud is the better choice for your needs? No problem! Check Capterra’s comparison, take a look at features, product details, pricing, and read verified user reviews. Genesys heeft de intentie om Bold360 over te nemen.
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Genesys®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement.

The Growth of Digital Labor Means More Virtual Agents Genesys®, a global leader in cloud customer experience and contact centre solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service (SM) vision.
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Bold360 by @LogMeIn delivers groundbreaking intelligence with being part of the LogMeIn family, today we're announcing Bold360's acquisition by Genesys.

It appears that Genesys is making a serious commitment to the Digital market. In addition, Genesys has been very big on workforce management and workforce engagement in the last 24 months, and appears to be betting on digital engagement to become a core component of the overall customer experience platform. Genesys®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service (SM) vision.

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Bold360, Boston, Massachusetts. 2.9K likes · 2 talking about this. Bold360 delivers groundbreaking intelligence with out-of-the-box simplicity and helps agents do what they do best – be human.

The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service (SM) vision. Genesys ®, a global leader in cloud customer experience and contact centre solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement. The proposed acquisition of Bold360 from LogMeIn will advance Genesys’ Experience as a Service (SM) vision. SAN FRANCISCO, March 16, 2021 /PRNewswire/ -- Genesys ®, a global leader in cloud customer experience and contact center solutions, announced its intent to acquire Bold360, a leader in AI powered by Craig Kennedy On Tuesday March 16th Genesys, a leader in intelligent contact center (ICC), announced its intent to acquire Bold360, a leading player in the rapidly growing conversational AI market, from LogMeIn for an undisclosed sum. This blog reviews the deal and the rationale behind it. The Growth of Digital Labor Means More Virtual Agents Genesys®, a global leader in cloud customer experience and contact centre solutions, announced its intent to acquire Bold360, a leader in AI powered digital customer engagement.